The Phoenix Project, by Gene Kim, Kevin Behr and George Spafford is a well written book about an auto parts company IT department suffering through internal strife. They are bombarded by users requests, the Audit department, System Security and upper management demands while being expected to deploy a massively underfunded and over rushed highly public project.
Any IT department worker will be able to relate to this story. I found it dangerously realistic and it stressed me out so much that I had to stop reading at Chapter 15.
Not only was it hyper-realistic, the names of some of the characters were spot-on with people in my IT department.
Brent – The guy who knows it all.
Laura from HR.
Steve who owns the company.
Chris at the help desk.
I swear it must have been written by someone who knows us. These names made it feel way too close to reality and I just had to stop. I’ll read more later. I want to know how it ends but I can’t take anymore stress. If I was there, I would definitely quite post haste.
I have a feeling that the book is a learning tool that will give you information on how to deal with such a situation and IT operations in general and I want to learn. Our IT department is not far from experiencing the same thing in our future.
Maybe it’s the same everywhere. I’m glad my IT career is almost over. IT is not as much fun as it used to be back in the early days. Now there is too much security and regulation. Now it just sucks. I’m glad I was a part of the good times. Sucks to be new at it.
Anyway, Great book! I hope to finish it after I retire. Get it on Amazon.